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The Officer Benchmarks dashboard allows Blackbaud Fundraiser Performance Management users for the first time to access Fundraiser Performance Management Community benchmark data directly in Fundraiser Performance Management. Found in a new “Officer Benchmarks” the Officer Benchmarks tab in the Major Giving Layer, The the Officer Benchmarks dashboard makes available key Fundraiser Performance Management Community benchmarks that our research shows to be most predictive to determine long term gift officer success. The Officer Benchmarks are designed to give you real-time evaluations of officer portfolios compared to the rest of your peer community based on officer roles or peer groups. This is a new and innovative way to see how your team compares in nine different areas with data that is only available through Fundraiser Performance Management. Unlike our Officer Goals data found in the Console layer, this dashboard is predictive, rather than an evaluation of current performance. While the Officer Goals dashboard reflects activity in the current fiscal year, the metrics in the Officer Benchmarks dashboard are calculated over a rolling 12-month window. This ensures that each time the Officer Benchmarks dashboard is viewed, it provides a snapshot that levels out seasonal effects in contacts, visits, and solicitations.

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