Page History
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- Activity (non-contact) - Use this for any type that is not a "true" contact, such as administrative entries. Activities will display in the Relationship Profile, but will not be considered when calculating the last time a prospect was contacted or in viewports when showing the number of contacts made by an officer.
- Event
- Letter/Email
- Other Contact - Use this for types that are "true" contacts but do not fit into one of the other contact type categories. These contacts will be considered when calculating the last time a prospect was contacted or in viewports when showing the number of contacts made by an officer.
- Phone
- Social Media
- Text Message
- Visit
Changes made to the contact type mapping may not reflect in the platform until the next time you nightly feed is processed.
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Please note we may have built custom logic around your data if this was requested or necessary for implementing your data feed. If so, the codes and descriptions shown here may not match exactly what is in your system. Please contact Reeher Support at support@reeher.com with any questions about the information presented here.
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