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The Dashboard layer displays viewports containing information relevant to unit, department and individual performance. Users can customize their Dashboard, choosing from a catalog of viewports, by clicking the edit button in the upper right corner of each viewport.

Unit viewports include views such as Announcements and Upcoming Events.

Choices such as In the News, Workflow Pipeline, Department Daily & Unique Visitors, and the Department Daily & Annual Fund Commitments can be selected for the department viewports.

Individual viewports display quick reports such as My Time, My Work, and My Scorecard.

Data displayed in each of the viewports is drawn from internal and external data sources.

Recorded Training Videos
Recorded Training offers a variety of web-based videos to suite any number of user roles that allow you to work through training at your own pace or refamiliarize yourself with functionality you may not have used in awhile.

Click here to view the available on-demand videos.

Getting started with the Reeher Dashboard
•What is the Reeher Dashboard?
•What is a layer?
•User Types

Definitions
•Media Definitions
•Time Tracking Definitions
•Work Type Definitions
•Targeter Selection Criteria Definitions

Troubleshooting
•How do I change my password?
•What if I can't remember my password?
•How come I can't see reports others can see?
•Why does "Open Table" appear on some query screens, but not on others?
•What does "Chart Not Available" mean?

How to use Dashboard Viewports
•What are viewports?
•What is the Annual Fund Dashboard Layer?
•How do I change my viewports?
•How come I can't see some viewports others can see?
•How come I can't take actions others can take in their viewports?

How to use Monitor
•What is Monitor?
•What is Events Monitor?
•What is Media Monitor?
•What is Outreach Monitor?
•What is Performance Monitor?
•What is System Monitor?

How to use the Targeter
•What is Targeter?
•How do I use Targeter?
•Why does "Open Table" appear on some query screens, but not on others?

How to use Workspace
•What is Workspace?
•How do I set up a campaign?
•How do I enter time?
•How do I add a project?

How to use Control Panel
•What is Control Panel?
•How do I use Media Admin?
•How do I use My Profile?
•How do I use My Workplace?
•How do I use System Admin?

Contacting Reeher Dashboard Support
•Contact Us

What is the Reeher Dashboard?

The Reeher Dashboard™ is a management scorecard system to assist advancement and development organizations optimize resources and maximize results. This state-of-the-art web-based system helps you track the human and financial resources applied to specific objectives.

Within the layers of the Reeher Dashboard&trade – Dashboard, Monitor, Targeter, Campaign, Enter Data and Control Panel – you have a unified and consolidated view of your important outreach activities including events, publications, marketing and fundraising campaigns, media activity and audience insight. As results come in, the system provides a clear assessment of them. You'll be able to see which activities provide the greatest return on investment, and discover ways to improve performance.

Sample reports include:

Up-to-the-minute media coverage of your organization and the topics important to you.
Daily updates on fund-raising results by gift type and school.
Response rates to marketing communication mailings.
Daily updates on time spent and activities completed by staff

What is a layer?
The Reeher Dashboard is organized in layers to bring users information organized around specific decisions and work tasks. Each layer serves a different function, though they all draw information form the same pool of data. The layers of the Reeher Dashboard include:

• Dashboard
• Annual Fund Dashboard
• Monitor
• Targeter
• Enter Data
• Control Panel

What are the different user types?
The Reeher Dashboard defines different types of users for the system in order to tailor each user's experience to their needs. Different user types have access to different types of information to deliver the information that is most relevant to their work, safeguard the sensitivity of certain information used by the system, and allow for the administrative maintenance of the system.

Current user types definitions are:

• poweruser System Administrator
• deptmgr Department Managers/Supervisors
• deptadmin Users designated to hold the same role within the system as managers and supervisors
• sgadmin Subgroup Administrator – users who manage a functional area within department or unit
• mediaadmin Media Administrator – users with responsibility for managing media activity on the system
• user Basic User